Terms of Service

Last updated: February 8, 2025

1. Acceptance of Terms

By accessing and using the services provided by PT KJO NEXA TEKNOLOGI ("KJO NEXA", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and clients who access or use our website (kjonexa.id, kjonexa.com) and services.

2. Services Description

KJO NEXA provides digital services including but not limited to:

  • Web Development and Design
  • Mobile Application Development
  • Custom Software Development
  • UI/UX Design Services
  • Cloud Solutions and Infrastructure
  • IT Consulting and Support
  • AI and Machine Learning Solutions

3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information when requested
  • Maintain the confidentiality of any account credentials
  • Not use our services for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt our services or servers
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

4. Project Engagement

4.1 Quotations and Proposals

All quotations and proposals are valid for 30 days unless otherwise specified. Prices are subject to change based on project scope modifications.

4.2 Project Agreement

A separate project agreement or contract will be provided for each engagement, detailing specific terms, deliverables, timelines, and payment schedules.

4.3 Payment Terms

  • Payment terms will be specified in individual project agreements
  • Late payments may incur additional charges
  • Work may be suspended for overdue payments

5. Intellectual Property

5.1 Our Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of KJO NEXA and is protected by intellectual property laws.

5.2 Client Project Ownership

Upon full payment, clients receive ownership rights to custom work as specified in the project agreement. We retain rights to use general methodologies, tools, and techniques developed during the project.

5.3 Portfolio Usage

Unless otherwise agreed, we reserve the right to showcase completed projects in our portfolio and marketing materials.

6. Confidentiality

We maintain strict confidentiality regarding client information and project details. We will not disclose confidential information to third parties without consent, except as required by law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KJO NEXA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.

9. Contact Information

For questions about these Terms of Service, please contact us:

PT KJO NEXA TEKNOLOGI

Email: [email protected]

Website: kjonexa.id